Imagine coming home from a hard day’s work tired and defeated. You decide to gather yourself watching something on your Amazon Fire TV but the remote won’t connect. Next thing you know, it’s unresponsive, showing no signs of life. For more information contact Amazon fire stick team or call or Amazon fire stick customer care:-1–855–551–2666.
What do you do in a situation like this?
In case you are asking the same question, you will find the answer here.
Connection, syncing and lack of response are some common issues with the Fire TV remote. That’s why we have gone through all the arising issues to give you a comprehensive roadmap to how you can fix the issue yourself.
If your remote has died or stopped responding, the most probable cause is that it has drained all its battery. You might be wondering what you just changed the batteries a few weeks ago!
The problem is the Fire TV remote is a beast when it comes to battery consumption. They go through batteries like a razor in hairs. Switching
batteries from other appliances aren’t going to work either. The remote only start functioning when it feeds on new batteries. That is something you will have to keep in mind. For more information contact our Amazon fire stick support number.
While the first step is to change batteries if you’re remote still isn’t working you should check the battery compartment for leakage. A lot of times, cheap batteries leak into the compartment spreading a thin layer of oxidant on the wires.
This layer on the wire blocks the current even after changing the batteries. All you need to do is clean the battery compartment and use a new pair of batteries. Your remote will work as good as the day you unboxed it.
If it’s not the batteries, you should check whether your remote is connected to the TV. Sometimes the remote disconnects and needs to be paired before it can function as usual again.
To check for connection
- Go to ‘settings’
- Select ‘Controllers and Bluetooth Devices’
- Amazon Fire TV Remotes
You can see all the devices paired with your TV on this page.
Restarting your device can fix a thousand problems. If the remote fails to connect with your TV, you should try restarting your device and try connecting your remote once again.
- Go to ‘Setting’
- Select ‘System’
- Choose ‘Restart’
In case your remote is not connecting or has been physically broken, you can download ‘Amazon Fire TV Remote’ app to access your Amazon fire Stick support. It is available on both Apple App Store and Play Store for free.